FAQ - Natural English Online

You can apply from the store page.

Both monthly and yearly plans are available for a 1-week free trial.
Please select your desired age group.

Click here for a free trial of a monthly plan

Click here for a free trial of a 1-year plan

Yes. You can cancel both "Monthly Plan" and "1 Year Plan" within 7 days.
Monthly Plan: You can cancel at any time after your subscription starts.
1 Year Plan: Please note that refunds are not available after purchase.

Credit cards (VISA, MASTERCARD, AMEX, JCB) and Paypal.

We are sorry we do not accept bank transfers.

You can start anytime, even in the middle of the month.

For example, if a "Monthly Plan" customer starts on July 3, the next payment is due on August 3. After that, you will be billed on the 3rd of every month.

Please enter the e-mail address and password registered at the time of purchase and log in from that page.

Log in

If you have forgotten your password, please reset your password here.

You are welcome to stop your subscription at any point. 

To unsubscribe right click on your profile picture on the "My Library" page (this is the avatar image at the top right). Click settings and then billing info. You can cancel your subscription in this section.

Please click here for instructions on how to cancel your subscription. 

Any problems just drop us an email.

If you have a monthly plan paid by Paypal, you can cancel it by yourself.

To cancel your PayPal recurring payment, login with PayPal and follow  PayPal's instructions on how to cancel a subscription.

There are over 130 new videos each month for each age for a total of 12 months. There are videos suitable for all ages 3-7 years which are repeated in each age group.

Yes. If you encourage them to repeat what they hear, they can learn on their own.

At the beginning, adults can practice together and help them repeat.

You need to purchase the 3, 4, 5, 6, 7-Year-Old Set + Online Lessons with Native Instructor [1-Year Plan].

You can reserve your preferred time slot through the online calendar.

The video lessons include the following content:

• Natural English (Speaking Training)
• Phonemes with Ali (44 sounds of English)
• Animals with Ali (Sentence practice with animal themes)
• Phonics with Ali (Phonics learning to build foundational reading and writing skills)
• Sentences with Ali (Practical phrase practice for everyday life)
• Grammar with Ali (Intuitive exercises to learn English grammar)
• Theme Study 1 - Art with Ali (Cute art and craft activities)
• Theme Study 2 - Flashcards with Ali (Digital flashcards)
• Jolly Phonics with Ali (Reading practice with Jolly Phonics)
• Listening Links (Recommended list of free English learning sites on YouTube)

Yes. By downloading the free "Kajabi" app, you can watch the videos on mobile or a tablet anytime.

You can download it from the following links:

iPhone App

Android App

If you are having issues seeing all the contents, getting rid of cached data might solve this issue. 

Please try clearing your browser's cache and deleting your browsing history.

You can find instructions on how to clear your browser's cache from the following links:

• Google Chrome
• Microsoft Edge
• Safari
• Firefox

Please note that browser interfaces and options might change over time, so make sure to refer to the most recent instructions available if you encounter any differences.